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Delivering the visitor experience : how to create, manage and develop an unforgettable visitor experience at your museum
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Delivering the visitor experience : how to create, manage and develop an unforgettable visitor experience at your museum

by Rachel Mackay

This study examines the evolution of museum visitor experiences, covering strategic planning, team building, and the application of theory to practice. It offers a framework for delivering engagement from initial development through to long-term operational management.

Accession 27521 ISBN 9781783305490 Publisher Facet Publishing
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Delivering the visitor experience : how to create, manage and develop an unforgettable visitor experience at your museum spine
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TAGS
Curated Derived
Biography Curatorship Expectations Experience Institutions Museums
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True
position_updated_at
2026-06-03 16:40
orientation
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Details

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Book form
LOCATION HISTORY
G:N1:3 3 Current vertical
6 days, 20 hours ago
1 week, 1 day ago
1 week, 5 days ago
Book Location
Updated 6 days, 20 hours ago
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Last synced 2026-05-28 09:50 (1 week, 6 days ago)

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Delivering the visitor experience : how to create, manage and develop an unforgettable visitor experience at your museum
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Descriptive

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Subjects & people

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Rachel Mackay
tags→ tags
Persons, Museums -- Employees, Public institutions, Associations, institutions, etc., Museums, Museum visitors, Art museum visitors
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subject_objects

Cover image

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