Black box thinking : why most people never learn from their mistakes - but some do / Matthew Syed

This book examines how individuals and organisations can improve performance by acknowledging and analysing errors. It contrasts the transparent safety systems used in aviation with the defensive cultures often found in other high-stakes professional fields.

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Accession Number: 13885

Site: Vernon O Content

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Binding Type: Hard Back

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VERNON DATA
Attitude (Psychology)/Psychology Psychology Psychology, Applied/Psychology Errors